Dear David Owers,
As a valued Air Canada customer, we’d like to share changes planned for the 2013 Air Canada Top Tier Program. As the program includes the introduction of new tier levels and the realignment of some benefits, we are announcing the key benefit changes a year in advance.
Note that these changes apply to the 2013 Top Tier benefit year beginning March 1, 2013, and therefore do not affect the 2012 Air Canada Top Tier Program.
The 2013 Top Tier Program, which will feature two new tier levels, has been redesigned to better recognize and reward our customers. It also aligns our program with industry leaders and ensures that the Air Canada Top Tier Program remains highly competitive internationally.
Here are some of the highlights of the 2013 Air Canada Top Tier Program for each of the five tier levels:
Members earning 25,000 Status Miles or 25 Status Flight Segments will enjoy 2013 Top Tier benefits similar to those offered with the 2012 Top Tier Program
Members earning 35,000 Status Miles or 35 Status Flight Segments will notice changes to their 2013 Top Tier benefit program as compared to the 2012 Top Tier Program:
Star Alliance™ Gold recognition will be replaced by Star Alliance Silver. Members, however, will be able to choose Star Alliance Lounge access as a Select Privilege
Upgrades with eUpgrade Credits will apply on Tango Plus and Latitude fares for travel in North America, and Latitude fares for travel to international destinations
Members will continue to enjoy many Air Canada Priority Airport and Reservation services, complimentary access to Maple Leaf™ Lounges, three complimentary checked bags on Air Canada flights, Bonus Aeroplan® Miles for eligible flights as a Select Privilege, and more
Members will be able to achieve new levels of recognition with the introduction of two additional tiers:
Members earning 50,000 Status Miles or 50 Status Flight Segments will enjoy the 2013 Top Tier benefits earned at 35,000 Status Miles, as well as:
A higher upgrade priority
Upgrades with eUpgrade Credits which apply on Tango Plus and Latitude fares system-wide
Additional eUpgrade Credits
Star Alliance Gold recognition
Members earning 75,000 Status Miles or 75 Status Flight Segments will enjoy the 2013 Top Tier benefits earned at 50,000 Status Miles, along with:
A higher upgrade priority
An accelerated earning of Bonus Aeroplan Miles for eligible flights as a Select Privilege
Additional eUpgrade Credits
An exclusive Threshold Program
Members earning 100,000 Status Miles or 95 Status Flight Segments will enjoy 2013 Top Tier benefits similar to those offered with the 2012 Top Tier Program
To view more details with the qualification levels and associated benefits for the 2013 Air Canada Top Tier Program, click here.
Over the course of 2012, we will continue to introduce improvements to the program, as some new and exciting benefits are currently in the works. Also, we will be unveiling the names of the new tiers.
To keep you updated on the latest news, we will be communicating with you regularly throughout 2012. We also encourage you to bookmark aircanada.com/toptier2013 and to follow us on Twitter @ACTopTier.
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This is really a big change for Aeroplan as it used to be a program in which it was relatively easy to get gold status (35,000 miles). Now to get Star Alliance Gold only at 50,000 miles, while it does put Air Canada more in line with other Star Alliance carriers I think it might push people away from their program- at least the people who fly less than 50,000 miles per year and were still enjoying the perks of Elite. Personally it won’t affect me as I typically fly 50-75K miles each year.
One thing I am glad to see is Air Canada announcing these changes a year in advance. This gives time for people to get used to the changes and also gives them the time to make any adjustments before the program goes live.