Tripinform- travel tips and information for the business and leisure traveler
  • Home
  • Blog
  • Aeroplan

Checking your car rental receipt

6/10/2007

0 Comments

 
I rent cars for my company travel once or twice a mont. This week something happened to me which reminded me of the need to check my car rental receipt.

I had made a three day rental in Houston, Texas and was returning the car in Dallas. When I had made my initial reservation the estimated total was $394. This is a lot for three days, but I justified it to myself with the fact that this included a GPS and a second driver, and that I was returning the car to a different location.

When I dropped off the car in Dallas I was asked if I wanted to charge the rental to the same credit card, I said yes, and was then given a receipt for$650!

I am fortunate in this case to have taken a look at the receipt- normally I just put the receipt in my briefcase to expense it later. Of course I went to customer service to complain, they told me that I had been charged more because I was returning the vehicle to the airport rather than a regular location. This did not really make sense to me- they had changed the daily rate because I was returning it to a different place? I only had a car for three days, and no, it was not a Mercedez, it was a minivan.

The customer service people did change the daily rate and brought the rental down to $420 but said something about taxes that they could not change. I did not have time to stay around and argue but it did leave me thinking that it is a good idea to double check the receipt that they give you when you return a rental car.

0 Comments



Leave a Reply.

    RSS Feed

    Archives

    May 2015
    November 2014
    October 2014
    May 2014
    December 2013
    October 2013
    September 2013
    July 2013
    December 2011
    February 2009
    January 2009
    May 2008
    April 2008
    November 2007
    August 2007
    July 2007
    June 2007
    May 2007
    April 2007
    March 2007
    October 2006
    September 2006

    Categories

    All
    Aeroplan
    Airports
    Air Travel
    British Airways
    Car Rental
    Delta
    Distinction
    Frequent Flier
    Hotels
    IHG (priority Club)
    Saving Money
    Tips
    Travel

    Author

    My name is Dave Owers find out more about me at about..me/daveowers or just send me an email at  [email protected]