Recently I was on a long haul from Japan to Detroit and had reserved a window seat so I could sleep. However, when I got on the plane there was a woman with two teenagers sat in the row. She wanted to me to move to a middle seat that her daughter had been assigned!?! I spoke to the flight attendant who asked me to sit in the middle seat but said they would do something for me once we were up in the air.
Once we were airborne they moved me to an aisle seat and said they would be giving me some skymiles because I agreed to the change.
Imagine my surprise to see 2,500 miles deposited into my account today. Nice gesture Delta!